Thank you for taking the time to visit our site. For your ease of use, we have included information below to answer our most commonly asked questions, from warranties to copyright issues. We hope you found everything you are looking for and welcome your enquiries.
We offer a Warranty Scheme on signs that we install. That means you get up to 3 years warranty for parts and labour (this does not include access equipment) on signs we install. [There is a 10% cost of the original sign, per year to cover an annual maintenance visit]. For more information on our warranty scheme drop us an email.
Vehicle Wrap Warranty Policy This warranty statement applies exclusively to products manufactured and installed by Midland Signs and Graphics ltd. Midland Signs and Graphics offers a 12 month in-house warranty on all vehicle wrap and vehicle graphics products.
Our comprehensive warranty covers all defects in materials and installation.
This includes full replacement of failed materials, removal, and installation.
This warranty does not cover damage to the wrap or graphics from negligence, misuse, accident, road damage, wear and tear, or any failure not a product of installation or materials.
This warranty does not cover warrantable failures due to pre-existing damage to vehicles.
This warranty does not cover a warrantable failure in the event that the client chooses to keep any/all emblems on a vehicle and to have them wrapped over.
All claims must be made within the 12 month warranty time frame and are subject to approval by a Midland Signs and Graphics authorized representative.
In case of a warrantable failure, Midland Signs and Graphics responsibility is limited solely to, at its option, repairing or replacing the defective wrap or parts of the wrap.
Customer’s option for repair of warrantable failures is strictly limited to repair at a Midland Signs and Graphics facility.
Materials used in warranty repairs will carry the same warranty coverage as the materials they replace, but the expiration dates will be the same as those of the original materials. This warranty is the sole warranty made by Midland Signs and Graphics in regards to our vehicle wrap products.
Day 1 Cleaning
The vehicle will be cleaned and inspected with a full report sent back to client via email if any issues arrive,
Cleaning is a 3 stage process:
- stage 1 high pressure wash using a tfr solution to remove majority road traffic contamination.
- stage 2 cleaning process with isopropanol may include tar remover.stage 3 cleaning with vinyl manufactures cleaner microfiber cloths and high pressure air blower
- Remove any hardware that is required (some hardware to be removed by client or manufacture)
Vehicle to be put into our workshop overnight to allow all residue water to disperse from the vehicle body.
Day 2 Graphics applied (not all designs take 1 day to install)
Inspect vehicles to be sure all dirty removed and imperfection are reported to the client.
- Position graphics checking with approved artwork at all times.
- Apply Graphics and knifeless tape we will never use a blade or knife directly on paintwork.
- Post heat all to the manufacturer's desired temp.
- Vehicle stored in our workshop overnight
Day 3 Collection
We will arrange a time suits you for collection a 3 month inspection will then be arranged for our trained installer to inspect the vehicle any defects will be re manufactured and a date for install to be agreed free of charge.
Material that can be used
Sign materials vary by location and may include acrylic, aluminum, banner, corrugated plastic, fabric, PVC, magnetic, vinyl, wood and steel
Can I use copyrighted images in my signage?
Yes, but only with permission from the owner. If you are not an authorized agent of the images, then a release from the copyright owner is necessary.
How do you ensure quality with your products
When it comes to ensuring the quality of products, our consultants create a plan to deliver products according to your specific requirements. We examine the environment that the sign will be located in and determine the best match of products. Our visual consultants continuously monitor and verify project quality throughout the design and production process.
What kind of maintenance will my sign require?
Depending on the materials, signs may need to be cleaned over time, especially outdoor signage. Our consultants can make specific recommendations for maintenance based on your sign. It’s important to avoid damage from harsh cleaners. Use only a soap and water mixture and avoid any cleaning product that contains ammonia.
How long will my sign last?
The expected lifetime of a sign depends on whether you place the sign or graphic indoor or outdoor. We use sign materials for short-term applications and also provide materials for long-term projects. Whether your sign needs to withstand the elements in an outdoor setting or needs to be located indoors, our consultants will work with you to determine the best solution for your needs.
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